Practice a real-life scene
Learn English in context: A split-screen illustration showing a weekday morning. On the left, a patient at a kitchen table holds a phone and a health card while
Start this lesson →Expressions you will practise
- phone — 电话
The receptionist picked up the phone to answer the incoming call.
- clinic — 诊所
Our neighborhood clinic is open from eight to five on weekdays.
- receptionist — 接待员
The receptionist was very helpful when I called this morning.
- appointment — 预约
I have a ten o'clock appointment for my annual physical.
- calendar — 日历
Let me check the clinic calendar for any available dates.
- time slot — 时间段
Is there a time slot available late Friday afternoon?
- health card — 医保卡
The clinic requires your health card number to confirm coverage.
- confirmation — 确认
I will send you a confirmation email with all the visit details.
- make an appointment — 预约
I need to call the front desk to make an appointment.
- see a doctor — 就医
If your fever persists, you should see a doctor immediately.
- available — 有空的
The doctor is available for a consultation next Tuesday.
- reschedule — 改期
Could I reschedule my cleaning for a later date?
- cancel — 取消
Please call the clinic if you need to cancel your visit.
- arrive early — 提前到达
Patients are asked to arrive early to fill out insurance forms.
- patient — 病人
The patient is waiting on the line to book a follow-up.
- date of birth — 出生日期
Please provide your full date of birth for our records.
- spell — 拼写
Could you please spell your last name for me?
- hold — 等待
Can you hold for a second while I find the doctor's schedule?
- opening — 空档
We have an opening at two o'clock this afternoon.
- voicemail — 语音信箱
If no one answers, please leave a message on our voicemail.